Placed Order Cancellation
www.cakesnblossoms.com believes in building strong relations and trusts with its customers as far as possible, and has therefore a good cancellation policy. Under this policy,Cancellations will be considered only if the request is made within 12 hours of placing an order. However, the cancellation request will not be entertained if the orders have been initiated and are in the process of shipping. Orders scheduled for future dates from present day of order are easy to cancel and money is transacted back to customer account and cancellation will be based on justifiable reason.
Same Day Delivery of Orders:
No cancellation of orders placed on same day
Occasional day Orders:
No cancellations are entertained for those products that the marketing team has obtained on special occasions like Diwali, New Year and Valentine’s Day etc. These are limited occasion offers and therefore cancellations are not possible.
Refund is applicable if user receives damaged/wrong products from us due to mistake from our side. To request a refund, simply send us mail at email@example.com with your purchase details within 12 hours of your purchase. Please include your complete order details (sent to you via email after ordering) and please tell us why you’re requesting a refund – we take customer feedback very seriously and use it to constantly improve our products and quality of service. Refunds are processed within month or 22 working days only after communication with customer and knowing the reason and if justifiable.